Targeted Team Problem Solving

Your team has been discussing the same problem for months, with no resolution in sight. Everybody seems to be going in different directions. Some team members are still trying to define the problem. Others think they already have the answer and are off working a solution. When new ideas are voiced, they are quickly shot down. With this being the case, what can you do to more effectively solve this problem as a team?

Solution:

The purpose of the Targeted Team Problem Solving solution is to address specific critical business issue(s). Using a proven process for team problem solving, an EDI facilitator will work with the team to do the following:

Clarify assumptions and clearly define the problem/issue
Generate possible solutions for addressing the problem
Analyze and evaluate the possible solutions
Decide which solution(s) will be implemented
Develop a tactical Action Plan for implementation
Build in processes and metrics for monitoring and evaluating implementation and doing course corrections, as necessary

Benefits and Outcomes:

Solving critical real-time business issues such as the following:

How to roll out a new product
How to increase inter-departmental collaboration
How to manage a change effort
How to effectively manage customer expectations
How to retain "high-potential" employees
How to motivate employees during tough times
How to determine the profitability of current products/services
How to develop and sustain a "Customer Intimate" culture
How to improve "operational efficiency" across the organization
How to develop a corporate talent pool to meet current and future staffing requirements

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